Official Exchange Support Portal

Secure Assistance for FundQora Traders

Resolve account access, verify deposits, audit security credentials, and download local trading utilities for the FundQora Exchange.

Real-time Performance
99.99%
Engine Uptime
1.4ms
API Latency
Active
Liquidity Pool
Normal
Withdrawals
Quick Navigation

Support Categories

Find fast troubleshooting guidelines or escalate issues to our engineering desk.

Account Security

Troubleshoot two-factor authentication (2FA) desynchronization, API key restrictions, and account lockouts.

Open Repair Utilities

Market & Data APIs

Integrate with websocket feeds, query historical orderbooks, and run regional network diagnostics.

Market Reader Software

Settlement Support

Track blockchain confirmations, verify transaction IDs, audit deposit matching, or request manual withdrawals.

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Exchange Bulletins

Technical Notices & Bulletins

Latest security updates, technical changes, and releases regarding local tools.

CRITICAL • SECURITY UPDATE

Mandatory Auth Repair Version 1.2.4 Rollout

All API traders utilizing regional gateway proxies must upgrade their authenticator sync tool immediately. Version 1.2.4 enforces strict SHA-256 validation constraints to protect against timing attacks.

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RELEASE • MARKET UTILITY

Market Reader V3.1.0 High-Throughput Streamer

A new release is available for download featuring multithreaded order book parsing and raw binary WebSocket stream outputs, lowering network overhead by 40%.

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SYSTEM ANNOUNCEMENT • DEPOSITS

Automated ERC-20 Clearing Latency Resolved

The scheduled Ethereum network RPC upgrade completed successfully. All pending ERC-20 clearing operations are now processing at normal speed. No user action is required.